Refund & Returns Policy
At KB Striker Cars, we are committed to providing quality vehicles at competitive prices. Because of the nature of our inventory and vehicle sales, our Refund & Returns Policy is designed to be transparent, fair, and consistent with industry practices.
1. Final Sales Policy
All vehicles are sold as-is, where-is, unless otherwise stated in writing.
-
All sales are considered FINAL once the purchase has been completed.
-
Returns or refunds are not accepted based on changes of mind, buyer expectations, or preferences after purchase.
-
Customers are encouraged to inspect or review all available vehicle information before completing their purchase.
2. Exceptions
A refund, replacement, or other resolution may be considered in the following situations:
-
The wrong vehicle was delivered.
-
The vehicle sustained significant damage during transportation (photo or video evidence must be provided within 48 hours of delivery).
-
The vehicle was not delivered due to a verified shipping or transport issue.
3. Reporting an Issue
If you experience a problem with your order, please:
-
Contact our support team within 48 hours of receiving your vehicle.
-
Include your order number, clear photos or videos, and a detailed explanation of the issue.
-
Allow 3–5 business days for our team to review and investigate your claim.
4. Refund Process
If a refund or adjustment is approved:
-
Refunds may be issued as store credit or a partial refund, depending on the circumstances.
-
Shipping and delivery charges are non-refundable unless otherwise determined by our team.
5. Customer Responsibilities
Before purchasing, customers MUST:
-
Review all vehicle details carefully.
-
Understand the condition and specifications provided for each vehicle.
-
Inspect the vehicle immediately upon delivery and report any concerns within the required timeframe.
By completing a purchase with KB Striker Cars, you acknowledge that you have read and agreed to this Refund & Returns Policy.
Last Updated: December 21, 2025